Each product comes with 6 months of support from the purchase date. You can extend this to 12 months at the time of purchase or later, provided the initial support period hasn’t expired.
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Documentation
The documentation provided here is thorough and invaluable, offering essential insights and guidance
Frequently asked questions
Discover prompt solutions to common questions from early customers.
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What is the support period for
the products?
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Are updates and bug fixes
included in the cost of the product?
Yes, updates and bug fixes are included for free. You can download new updates as they become available and report any bugs you encounter.
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What’s not included in product
support?
Product support does not cover modifications beyond the original features, installation services, hosting or server setup, or third-party asset support.
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What is included in product
updates?
Updates include bug fixes, security patches, and any necessary changes to ensure compatibility with future versions of platforms or software used by the item.
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Do you provide
customization services
for your product?
While customization services are not included in standard support, you can contact us for paid customization or explore service providers on platforms like Envato Studio.
Still Have Questions?
Reach out to us for assistance with setup and to learn more about our custom service pricing.
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